A managed service provider (MSP) for Montreal SMBs: proactive monitoring, included help desk, automatic updates, 24/7 surveillance of your systems. Everything a business of 5 to 200 employees needs to stop thinking about IT.
Having an employee "who's handy with computers" costs more than you'd think: they spend their day on tickets instead of doing their real job, they don't have time for critical updates, and when they leave, you're back to square one.
Our MSP plan includes everything: proactive monitoring (we catch problems before you do), help desk for your users, Windows/Mac/application updates, managed antivirus, backups, on-site support when needed.
One monthly fee per workstation, no hidden surcharges. You know exactly what you're paying.
We catch problems (disk full, services down, security alerts) before they hit your operations.
Your users call our team directly. No pay-per-ticket pricing.
Windows, macOS, critical applications — tested and deployed based on your tolerance.
Endpoint Detection and Response — behavioural detection, not just signatures.
You keep the documentation even if you change providers. No lock-in.
What happened, what was done, what's coming next.
Most Montreal SMBs between 5 and 200 employees are stuck in the same spot: too big to run IT on the side, too small to justify a full-time technician. A managed service provider fills that gap. For one flat monthly fee, MTLMSP monitors every workstation and server, answers your users' tickets, keeps Windows and macOS patched, runs modern endpoint protection and checks that your backups actually restore. You get a complete IT department without the payroll.
Our technicians are in Montreal, on Beaubien Street East, and they know your environment because they set it up and document it. Remote support fixes most tickets in minutes. When a server, a network or a Wi-Fi job needs hands on site, someone drives to your office in Montreal, Laval, Brossard and the South Shore or Westmount. No ticket queue in another time zone.
Your users call or email our help desk directly, in English or in French. Password resets, printer issues, Microsoft 365 or Google Workspace questions, a laptop that will not boot: everything is covered by the monthly fee, with no per-ticket billing. You never have to decide whether a problem is "worth" a call.
MTLMSP is a brand of Clicpomme, an Apple Technical Partner in Montreal. Our team holds Jamf, Mosyle and JumpCloud certifications for Apple device management, and runs Microsoft 365, Intune and Windows environments every day. Mixed fleets, which are the norm in Montreal agencies, clinics and professional firms, are exactly what we are built for. Cybersecurity is not an add-on either: modern EDR, MFA, phishing training and Law 25 compliance come with every managed security mandate.
One flat fee per workstation or user, billed monthly. The price depends on the number of devices, the servers and cloud services to manage, and how much on-site time you need. There are no hidden surcharges, no long-term lock-in (12 months maximum) and no fee for leaving with your own documentation. We send a written quote within 48 hours after a free assessment of your current setup.
Managed IT services mean an outside provider, the MSP, takes over the day-to-day operation of your IT for a flat monthly fee: monitoring, help desk, updates, security and backups. You get a full IT department without hiring one.
Pricing is a flat monthly fee per workstation or per user, with no per-ticket charges. The exact amount depends on the number of devices, servers and the level of on-site support you need. We send a written quote within 48 hours after a free assessment.
Montreal, Laval, Brossard and the South Shore, Westmount and the greater Montreal area. Remote support covers all of Quebec; on-site visits are included in the greater Montreal area.
Yes. Our parent company Clicpomme is an Apple Technical Partner, and our technicians are certified on Jamf, Mosyle, JumpCloud, Microsoft 365 and Windows environments. Mixed fleets are our daily work.
Yes. Your users call or email our team directly, in English or French, and every ticket is covered by the monthly plan. No pay-per-ticket billing.
Yes. Engagements are 12 months maximum and you keep your documentation, passwords and data in writing. No lock-in.
Free assessment of your current setup. Quote tailored to your SMB.